Return and Exchange
/At BRLY., your satisfaction matters to us. While we currently do not offer returns, weβre happy to assist with exchanges or refunds in genuine cases to keep your experience smooth and fair.
Request within 3 days of delivery
Item must be unused, unwashed, and in original condition with tags & packaging intact
Unboxing video/photo is mandatory
No exchanges on:
Sale/clearance items
Customized or limited-edition products
Accessories (caps, masks, innerwear)
Exchanges allowed only for manufacturing defects. We don't entertain exchange for size issues. Request you to kindly place an order after checking the size chart present in the images of the product.
If the required size is unavailable, you may:
Choose another product of the same value, or
Opt for store credit
Shipping charges may apply unless the item is defective
Refunds are issued only in these cases:
Wrong item delivered
Product damaged or defective on arrival
Order cancelled before dispatch
Inform us within 24 hours of delivery
Share clear images/videos for verification
Replacement or full refund will be arranged accordingly
Orders can be cancelled before dispatch only
Once shipped, cancellation is not possible
Valid for 12 months
Usable on any future BRLY. purchase
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