7-DAY SIZE EXCHANGE
One time size exchange within 7 days of delivery, subject to availability.
โน149 EXCHANGE FEE
FREE IF IT'S OUR ERROR
Received a damaged, defective, incrorrect item, or wrong size ?
WE'LL TAKE CARE OF IT.
โNO EXTRA COST.
MADE TO ORDER
Every BRLY. piece is made after you place your order.
SO WE DON'T OFFER CHANGE-OF-MIND RETURNS.
WE'LL GUIDE YOU FROM THERE.
MADE FOR YOU.
โNOT PULLED FROM A SHELF.
Most BRLY. pieces are produced after your order is placed. This helps us produce more intentionally and avoid unnecessary inventory - which is why we don't offer change-of-mind returns.
SIZE EXCHANGE
- One-time size exchange within 7 days of delivery, subject to availability.
- โน149 exchange shipping, unwashed, with all original tags and in its original condition.
- If your requested size is unavailable, we may offer store credit or another suitable option.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
- Contact us within 24 hours of delivery.
- We'll arrange a free replacement, exchange or eligible refund after verification.
- No shipping or exchange fee applies if the error is from our side.
- We may request clear photos or videos of the product, packaging and shipping label.
WHAT WE DON'T ACCEPT
- Returns or refunds for change of mind, personal preference, incorrect size/colour selection, or dislike of the fit, colour or style.
- Products that have been worn, washed, altered, damaged, stained, or returned without tags.
- Minor colour variations due to lighting, photography or screens ettings are not considered defects.
- Please check our size guide before ordering.
HAVE A QUESTION ?
Not sure if your order qualifies for an exchange ? We're happy to help.
